Frequently Asked Questions
01 Is there a fee for your services?
No, this service is absolutely free for seniors and their families.
02 How do you get paid?
If you or your loved one moves into one of the communities we refer you to, we receive a one-time referral fee from them. This is what enables us to provide our services at NO COST to you.
03 Do the communities charge extra to accommodate Lori Williams – Senior Services’ fees?
No. The communities benefit from working with Lori Williams – Senior Services. They view us as part of their marketing department because we bring them qualified and appropriate residents.
04 What are the benefits of working with Lori Williams – Senior Services?
Experience and knowledge. Each member of our team has years of experience working in senior living. We visit each of the communities that we partner with, and know what their amenities, costs, and availability are. Thanks to this knowledge, we are able to narrow down your options, which saves you time, money and the unnecessary stress of going through the process alone.
05 What makes you different from other companies that do this?
Lori Williams – Senior Services is locally owned. Our advisors live in the areas we serve, personally visit the communities and have a vast network of senior resources to tap into to answer just about any question you have.
06 What areas does Lori Williams - Senior Services serve?
We serve the entire Dallas/Fort Worth metroplex, including: Flower Mound, Lewisville, Denton, Coppell, Highland Village, Grapevine, Hurst, Euless, Bedford, Colleyville, Plano, Frisco, McKinney, Allen, Richardson, Garland, Sachse, Mesquite, Rockwall, Rowlett, Wylie, Murphy, Carrollton, The Colony, Irving, Arlington, North Richland Hills, Fort Worth, Mansfield, Southlake, Keller, and Grapevine. And we serve West Texas, including: San Angelo, Odessa, Midland, Amarillo, Lubbock, Abilene.
07 Are pets allowed in Senior Living communities?
Yes! Pets (dogs, cats and birds) are welcome in 55+ Senior Living and Independent Living communities. There may be size and breed restrictions depending on the community. Pets are also allowed in most Assisted Living communities as long as you are still able to care of the pet.
08 Does Medicare or Medicaid pay for Senior Living communities?
The majority of senior living communities are PRIVATE PAY only. That means payment will come from Social Security, Savings, Pension, Sale of Your Home, Long Term Care Insurance or VA Aid & Attendance Benefit.
Medicare is the federal health insurance program for people who are 65 or older. It may also cover younger people who meet specific eligibility criteria, and individuals with certain diseases.
Medicaid is a federal and state program that helps with medical costs for some people with limited income and resources. Medicaid also offers benefits not normally covered by Medicare, including nursing home care.
09 Can you help me find income based or HUD housing?
No. Federal law prevents us from referring families to certain senior housing communities if the family desires to use public funds like Medicaid for housing costs. Below are some government resources to assist families with conducting their own independent search for their public funding needs.
U.S. Department of Housing and Urban Development (www.hud.gov): Here you can find information on affordable housing for seniors and rental assistance.
The National Council on Aging (www.ncoa.org): Provides a list of federal and state assistance programs.
Texas Area Agency on Aging: https://hhs.texas.gov/doing-business-hhs/provider-portals/long-term-care-providers/area-agencies-aging-aaa
Department of Veterans Affairs (www.va.gov)
Disability.gov (www.disability.gov): A comprehensive guide on disability programs and services, including Social Security benefits and affordable, accessible housing. The website provides links to more than 14,000 resources from federal, state and local government agencies; academic institutions; and nonprofit organizations.
10 What is the Veterans Aid and Attendance Benefit?
The VA Aid and Attendance pension benefit offered by the Department of Veterans Affairs (VA) may be available to wartime veterans and surviving spouses who have in-home care or who live in Assisted Living Facilities or licensed Residential Care Homes. The current monthly benefits are as follows:
• Up to $1,704 per month for a single veteran
• Up to $2,020 per month for a married veteran
• Up to $1,094 per month for widowed surviving spouse
Veteran must meet these requirements:
Served in the military during time of war (or spouse).
Have less than $80,000 in investments excluding home/car.
Monthly income less than the monthly cost of care including prescriptions.
Need help from others in one or more of Activities of Daily Living.
If surviving spouse, married to the veteran at the time of death.
Have sufficient resources to pay for care while awaiting a decision for the VA (may take 3-6 months)